Ombudsman

Official representing the interests of the public

An ombudsman ( OM-buudz-mən, also US: -⁠bədz-, -⁠budz-), ombudswoman or ombudsperson is a government official who investigates and tries to resolve complaints, usually through recommendations (binding or not) or mediation. They are usually appointed by the government or by parliament (often with a significant degree of independence). Ombudsmen also aim to identify systemic issues leading to poor service or breaches of people's rights.

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